SHIPPING POLICY
Order DispatchÂ
We aim to have all orders shipped within 1-5 business days
Order Tracking
Tracking details will be sent to your email once your order has been shipped. If you do not receive these details please reach out to us a hello@ruffsupplied.com.au. Also ensure you have checked your spam folder.
Shipping Costs
Domestic Australian: standard shipping is $5.50 and express shipping is $9.50
We currently do not ship internationally.
Shipping Timeframes
Standard Shipping: 3 - 14 business days
Express Shipping: 2 -7 business days
U.S. Tariffs and Duties
Orders shipped to the United States are subject to import tariffs and duties imposed by the U.S. government. These fees apply to Australian-made and imported products and are calculated at checkout as a ‘Duties Fee’.
The Duties Fee represents the applicable U.S. tariff charge and contributes to covering import-related costs. Ruff Supplied has no control over these charges, which are determined by U.S. customs and government regulations.
For further information, please refer to the Australia Post website or contact us at hello@ruffsupplied.com.au.